IBM is a global computer technology corporation with over 350,000 employees spread across the world in hundreds of locations, some of which are quite remote. The need for the workforce to interact in order to innovate is paramount. Therefore the induction of new employees is a critical process which ensures effective integration with organisational culture and values, and understanding of key systems and processes. IBM needed to find a way of reducing the costs of face-to-face induction, whilst improving the quality of the experience for the employee. $100 million has been invested in a range of online technologies which are designed to not only induct employees, but to further develop them and create powerful networking communities. Here we look at IBM’s range of sophisticated online innovations.
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