This document provides an overview of performance management.
The evolution of performance management, outlining approaches including performance appraisal, management by objectives and the latest trends. Each adaptation built on the previous approach, selecting the best from the guiding principles and attempting to address the shortcomings discovered in practice.
A review of the CIPD’s seminal ‘black box’ research into how and why HR policies and practices affect performance.
The CIPD’s People and Performance Model illustrates how HR policies interconnect with line management practices to create employee satisfaction, motivation and commitment and lead to high performance.
Getting the most from employees requires particular attention to be paid to a complex, often unacknowledged, aspect of working life – the psychological contract.
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