Delivering Learning and Development

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Case Studies

In this case study, participants consider how to reconcile the development of individuals with the pressures of work in a busy and changing environment. Allow up to an hour to complete.

Checklists

A 10-point personal plan for individuals to use when preparing for effective action learning.

A structured checklist for managers to help them to facilitate coaching sessions effectively.

Diagnostics

Aimed at senior managers, use this diagnostic to drive the standards required for supporting their managers’ development. Senior managers can self-assess how well they facilitate learning. Allow 20 minutes for completion.

Techniques

Carefully chosen language is the key to providing helpful and constructive feedback to the person you are coaching/mentoring. Here are some tips on how to choose your words well.

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